Question 1

What are the operation modes of the Drone-Sky-Hook Release & Drop device?

Accepted Answer

The Drone-Sky-Hook Release & Drop devices have three operation modes to best suit your application:   - Simple drone rotation (Self-contained. No linkage to the drone’s front LED light is required).   - Use of C1 or C2 (C or Fn for Mavic AIR) button on the DJI drone remote controller or DJI App (Linkage to the drone’s front LED light is provided).   - Manual with the use of the Function (FUNC) button on the Drone-Sky-Hook Release & Drop device.

Question 2

Operating the Drone-Sky-Hook Release & Drop device with Drone Rotation

Accepted Answer

Drone-Sky-Hook Release & Drop devices:   Quickly yaw (rotate) your drone two full turns counter clockwise to command the drop wheel to rotate and drop the payload. To command the drop wheel to go back to its previous position, quickly yaw (rotate) the drone again two full turns counter clockwise.   Drone-Sky-Hook Dual Release & Drop devices:   Quickly yaw (rotate) your drone two full turns counter clockwise to command the drop wheel to rotate and drop the first payload. Quickly yaw (rotate) your drone again two full turns counter clockwise to command the drop wheel to rotate and drop the second payload. To command the drop wheel to go back to its previous position, quickly yaw (rotate) the drone again two full turns counter clockwise.   Drone-Sky-Hook Release & Drop PLUS devices:   Quickly yaw (rotate) your drone two full turns counter clockwise to command the drop wheel to rotate and drop the payload. To command the drop wheel to go back to its previous position, quickly yaw (rotate) the drone again two full turns counter clockwise.   Quickly yaw (rotate) the drone two full turns clockwise to command the AUX Channel to turn ON. Quickly yaw (rotate) the drone again two full turns clockwise to command the AUX Channel to turn OFF.   Drone-Sky-Hook Dual Release & Drop PLUS devices:   Quickly yaw (rotate) your drone two full turns counter clockwise to command the drop wheel to rotate and drop the first payload. Quickly yaw (rotate) your drone again two full turns counter clockwise to command the drop wheel to rotate and drop the second payload. To command the drop wheel to go back to its previous position, quickly yaw (rotate) the drone again two full turns counter clockwise.   Quickly yaw (rotate) the drone two full turns clockwise to command the AUX Channel to turn ON. Quickly yaw (rotate) the drone again two full turns clockwise to command turn the AUX Channel to turn OFF.   IMPORTANT NOTE:At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA).

Question 3

Controlling the Drone-Sky-Hook Release & Drop device by C1 or C2 (C or Fn for Mavic AIR) button on the DJI drone remote controller or DJI App

Accepted Answer

Use the DJI App to assign C1 or C2 (C or Fn for Mavic AIR) button to Turn On/Off front LEDs   Drone-Sky-Hook Release & Drop devices:   Press twice in quick succession the assigned button C1 or C2 (C or Fn for Mavic AIR) (while maintaining about 0.5-1 second between each press) to command the drop wheel to rotate and drop the payload. To command the drop wheel to go back to its previous position, again press twice in quick succession the assigned button C1 or C2 (C or Fn for Mavic AIR) (while maintaining about 0.5-1 second between each press).   Drone-Sky-Hook Dual Release & Drop devices:   Press twice in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the drop wheel to rotate and drop the first payload. Again press twice in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the drop wheel to rotate and drop the second payload. To command the drop wheel to go back to its previous position, press twice in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press).   Drone-Sky-Hook Release & Drop PLUS devices:   Press twice in quick succession the assigned button C1 or C2 (C or Fn for Mavic AIR) (while maintaining about 0.5-1 second between each press) to command the drop wheel to rotate and drop the payload. To command the drop wheel to go back to its previous position, again press twice in quick succession the assigned button C1 or C2 (C or Fn for Mavic AIR) (while maintaining about 0.5-1 second between each press).   Press three times in quick succession the assigned button C1 or C2 (C or Fn for Mavic AIR) (while maintaining about 0.5-1 second between each press) to command the AUX Channel to turn ON. Press three times again in quick succession the assigned button C1 or C2 (C or Fn for Mavic AIR)(while maintaining about 0.5-1 second between each press) to command the AUX Channel to turn OFF.   Drone-Sky-Hook Dual Release & Drop PLUS devices:   Press twice in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the drop wheel to rotate and drop the first payload. Again press twice in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the drop wheel to rotate and drop the second payload. To command the drop wheel to go back to its previous position, press twice in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press).   Press three times in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the AUX Channel to turn ON. Press three times again in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the AUX Channel to turn OFF.   IMPORTANT NOTE: At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA).   Using the App menu to turn ON or OFF the drone’s front LEDs:   To rotate the Drop Wheel: In the App menu switch the drone’s front LEDs ON and then OFF. Or OFF and then ON   (Total of one ON-OFF or OFF-ON cycle) to simulate the operation of the C1 or C2 buttons on the drone’s remote controller ( see above). Provide about 0.5-1 second idle duration between each switch operation.   To operate the AUX Channel: In the App menu switch the drone’s front LEDs ON, then OFF and then back ON. Or OFF, then ON and then OFF (total of one ON-OFF-ON or OFF-ON-OFF cycle) to simulate the operation of the C1 or C2 buttons on the drone’s remote controller ( see above).   Provide about 0.5-1 second idle duration between each switch operation.   IMPORTANT NOTE: At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA).

Question 4

Controlling the Drone-Sky-Hook Release & Drop device by Manual Operation

Accepted Answer

Using the FUNC button on the device to rotate the Drop Wheel: Press twice the device’s FUNC button to simulate the operation of the C1 or C2 (C or Fn for Mavic AIR) buttons on the drone’s remote controller ( see above). Provide about 0.5-1 second idle duration between each operation of the Pushbutton.   To operate the AUX Channel: Press three times the device’s FUNC button to simulate the operation of the C1 or C2 (C or Fn for Mavic AIR) buttons on the drone’s remote controller ( see above). Provide about 0.5-1 second idle duration between each operation of the FUNC button.   IMPORTANT NOTE: At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA).

Question 5

Correct setting to 'Front LEDs Auto Turn off' option

Accepted Answer

In order to prevent unwanted triggering of the Drone Sky Hook device while taking Photos or recording Video there is a need to disable 'Front LEDs Auto Turn off' option under Camera Setting menu. 
See snapshot for correct settings   When this option is enabled, whenever a photo is being taking, the drone's front LEDs turn OFF and then turn ON, if the Drone Sky Hook LED Sensor assembly in installed, it will trigger the Drone Sky Hook device rsulting in an unwanted DROP or unwanted AUX Channel operation (AUX Ch feature in PLUS models only)

Question 6

Why do I need the Manual Operation of the Drone-Sky-Hook Release & Drop device?

Accepted Answer

To allow for simple one finger command directly from the device without using the drone’s remote controller. You will also find this feature handy when verifying the operation of the electric device that is connected to the AUX Channel (PLUS models only) while on the ground and before takeoff.

Question 7

What are the uses for the AUX Channel (Release & Drop PLUS devices only)?

Accepted Answer

Use the Quick Mount Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer to mark and illuminate points of interest on the ground. Easily spot your DJI drone at night by using the Quick Mount Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer. Have a better view of your DJI drone’s position and orientation in the air under low light conditions or total darkness. Use the Searchlight as landing light during takeoff and landing. Fish at night with the Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer so you can lure the fish to the light while having better a view of your DJI drone’s position and orientation in the air. Want to connect your own Lightning system, Audio system or other electronic devices? The remote controlled AUX Channel can control your third-party devices mounted on your drone by switching them ON or OFF during your flight. The AUX Channel connector contacts can switch ON/OFF current of up to 5A and voltage up to 30V. Exceeding this rating will damage the AUX Channel and void the warranty. (Consult Drone Sky Hook if higher current is required).

Question 8

Switching external device ON/OFF with the AUX Channel (Release and Drop PLUS devices only)

Accepted Answer

The remote controlled AUX Channel controls your third-party devices by switching them ON or OFF during your flight. The AUX Channel connector contacts can switch ON/OFF current of up to 5A and voltage up to 30V. Exceeding this rating will damage the AUX Channel and void the warranty. (Consult Drone Sky Hook if higher current is required). Use the provided ON/OFF Connector Assembly for AUX Channel. There is no polarity to the AUX Channel connector contacts.

Question 9

How can I remotely operate the AUX Channel (Release and Drop PLUS devices only)?

Accepted Answer

There are 3 modes of operation. Drone rotation: Quickly yaw (rotate) the drone two full turns clockwise to command the AUX Channel to turn ON. Quickly yaw (rotate) the drone again two full turns clockwise to command the AUX Channel to turn OFF. IMPORTANT NOTE: At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA). Use the DJI App to assign C1 or C2 button to Turn On/Off front LEDs: Press three times in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the AUX Channel to turn ON. Press three times again in quick succession the assigned button C1 or C2 (while maintaining about 0.5-1 second between each press) to command the AUX Channel to turn OFF. In the DJI App menu switch the drone’s front LEDs ON, then OFF and then back ON. Or OFF, then ON and then OFF (total of one ON-OFF-ON or OFF-ON-OFF cycle) to simulate the operation of the C1 or C2 buttons on the drone’s remote controller (see above). Provide about 0.5-1 second idle duration between each switch operation. IMPORTANT NOTE: At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA). Manual operation: To operate the AUX Channel: Press three times the device’s FUNC button to simulate the operation of the C1 or C2 buttons on the drone’s remote controller (see above). Provide about 0.5-1 second idle duration between each operation of the FUNC button. IMPORTANT NOTE: At the end of each operation wait 3 seconds to allow for the execution your command and before initiating the next command. This is part of the False Command Avoidance Algorithm (FCAA).

Question 10

Operating the LED Searchlight with Built-In Laser Pointer

Accepted Answer

Connect the Searchlight to the AUX Channel receptacle on the Release and Drop PLUS device.   Turn ON the AUX Channel and then select the Searchlight desired light output mode by pressing the Searchlight pushbutton multiple times.   When the Searchlight is turned ON, the Red light on its batteries box will be illuminated.   See operation video in the product support page.   At the end of the Searchlight operation you must completely turn OFF the Searchlight to prevent continuous battery drain. Verify that the AUX Channel is ON and then turn OFF the Searchlight by pressing its pushbutton multiple times until the Red light on its batteries box turns OFF.   NOTE:  The Searchlight draws standby current from its batteries even when the AUX Channel is OFF. Follow this procedure to completely turn OFF the Searchlight and prevent continuous battery drain.

Question 11

What are the uses for the LED Searchlight with Built-In Laser Pointer?

Accepted Answer

Use the Quick Mount Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer to mark and illuminate points of interest on the ground. Easily spot your DJI drone at night by using the Quick Mount Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer. Have a better view of your DJI drone’s position and orientation in the air under low light conditions or total darkness. Use the Searchlight as landing light during takeoff and landing. Fish at night with the Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer so you can lure the fish to the light while having a better view of your DJI drone’s position and orientation in the air. Search for a lost or missing person at night using the Quick Mount Drone-Sky-Hook Release & Drop PLUS combined with the LED Searchlight with Built-In Laser Pointer. Enhance the view of your search area with this powerful searchlight that shines bright light at night on objects as far as 330 feet (100 meter) away! Before takeoff, rotate your​ LED Searchlight with Built-In Laser Pointer to shine its bright light forward, downward in angles or straight down. Illuminate your DJI drone takeoff / landing area or other areas during your flight. This powerful searchlight beam illuminates objects as far as 330 feet (100 meter) away! See the DJI Mavic PRO with the Searchlight installed. Drone-Sky-Hook Release & Drop PLUS devices are required to control the LED Searchlight with Built-In Laser Pointer. Drone Sky Hook strongly recommends that you follow all laws and regulations in your area, closely check your surroundings prior to takeoff and keep away from civilians, properties, trees, buildings electric poles etc. Drone Sky Hook shall not be responsible and assume no liability for any loss, damage or injury. IMPORTANT NOTE: Do not overload your DJI drone with heavy or bulky payloads that it cannot safely carry.

Question 12

Do I need to turn off any of the drone sensors when using the Drone-Sky-Hook Release & Drop device?

Accepted Answer

No.   The Sensors Interference Avoidance System (SIAS) prevents interference with the operation of the DJI drone VPS sensors.
All VPS sensors of the DJI Mavic AIR, DJI Mavic PRO, DJI Phantom 4 and DJI Phantom 3 will operate normally.

IMPORTANT NOTE:
To prevent payload interference with the drone’s sensors we strongly recommend the use of the original Drone-Sky-Hook Braided Drop Cord, Fail-Safe Drop Cord or other Drone-Sky-Hook accessories.

Question 13

Will I suffer any interference when the Drone-Sky-Hook Release & Drop device is installed on my drone?

Accepted Answer

No.   Drone-Sky-Hook Release & Drop devices were specifically engineered and designed specifically to complement and enhance the DJI drones.   All the drone features like video downlink, antennas, compass sensors, GPS, WiFi, VPS sensors and others will operate normally.   The small size and lightweight of the Drone-Sky-Hook Release & Drop devices and Drone-Sky-Hook Release & Drop PLUS devices allow you to keep the device installed on the DJI drone even when not in use.

Question 14

I want to fly my drone with the front LEDs turn OFF. Can I still control the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Yes.   You can use the drone rotation to command the Drop Wheel and the AUX Channel (the AUX Channel exists on the PLUS models only).

Question 15

Do I have to use the front LED sensor cover?

Accepted Answer

No.   If you prefer to fly with both front lights visible or with no lights, then you can control the Drone-Sky-Hook Release & Drop devices by the yawing (rotating) your drone.   The Drone-Sky-Hook Front LED Sensor Assembly can be easily removed without tools and without cutting the sensor wires. Just disconnect the Front LED Sensor Assembly plug from the Drone-Sky-Hook Release & Drop device and easily slide off the LED sensor cover from your DJI drone.

Question 16

How do I connect the drop cord to the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Simply hang the steel ring of the Braided Drop Cord or the Fail-Safe Drop Cord on the Drop Wheel hook and you’re ready to takeoff.   This can be easily done with one hand and no tools are necessary.   All Drone-Sky-Hook products and accessories utilize steel ring for easy hookup and release of your payload.

Question 17

How many release & drop operations can be done with a single charge of the Drone-Sky-Hook device battery?

Accepted Answer

Each Drone-Sky-Hook Release & Drop device can perform over 200 carry & drop operations on a single battery charge.   The built-in remaining battery capacity indicator light on the Drone-Sky-Hook Release & Drop devices allows you to fly with confidence.   We recommend that you fully charge your Drone-Sky-Hook Release & Drop device battery before going out on a new adventure.

Question 18

What is the maximum range for the operation of the Drone-Sky-Hook Release & Drop device?

Accepted Answer

The maximum range is unlimited.   It is the same range as your DJI drone range. You will be able to operate Drone-Sky-Hook Release & Drop device as long as you have control over your DJI drone.

Question 19

Do I need specific knowledge to use the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Operating and commanding the Drone-Sky-Hook Release & Drop device is simple and straight forward. You should be ready for action in no time!   Like with any new device, especially with an airborne one, we recommend practice in carrying and dropping items with your DJI drone. We recommend testing your drone’s payload capability as well as gaining flight experience in open areas away from people and objects while flying low for a safe and confidant flight. We strongly recommend to test yourself and your drone capability in an open area away from persons and properties and to control your drone movements in a gentle manner.   Drone Sky Hook strongly recommends that you follow all laws and regulations in your area, closely check your surroundings prior to takeoff and keep away from civilians, properties, trees, buildings electric poles etc. Drone Sky Hook shall not be responsible and assume no liability for any loss, damage or injury.

Question 20

Is it allowed to release or drop items from drones?

Accepted Answer

The Federal Aviation Administration (FAA) refers to that matter under: Part 91 GENERAL OPERATING AND FLIGHT RULES Sec. 91.15 Dropping objects."No pilot in command of a civil aircraft may allow any object to be dropped from that aircraft in flight that creates a hazard to persons or property. However, this section does not prohibit the dropping of any object if reasonable precautions are taken to avoid injury or damage to persons or property."   Drone Sky Hook strongly recommends that you follow all laws and regulations in your area, closely check your surroundings prior to takeoff and keep away from civilians, properties, trees, buildings electric poles etc.   Drone Sky Hook shall not be responsible and assume no liability for any loss, damage or injury.

Question 21

Is it safe to fish with a drone?

Accepted Answer

Combining the Drone-Sky-Hook Release & Drop device with the Fail-Safe Drop Cord makes the drone fishing operation as safe as possible.   If the fishing line gets tangled or the reel jams, the Fail-Safe Drop Cord automatically disconnects the fishing line from the drone, keeping your drone in the air safe and dry!   IMPORTANT NOTE: Do not overload your DJI drone with heavy or bulky payloads that it cannot safely carry.

Question 22

What can I carry and drop with the Rotating Large Container?

Accepted Answer

The lightweight Rotating Large Container has a volume capacity of 3000 cu in (50 liters). You can carry balloons, flowers, confetti, streamers, candies, toys, party favors and much more. We recommend testing your drone’s payload capability as well as gaining flight experience in open areas away from people and objects while flying low for a safe and confidant flight.   See the DJI Mavic PRO with the Rotating Large Container in action.   Drone Sky Hook strongly recommends that you follow all laws and regulations in your area, closely check your surroundings prior to takeoff and keep away from civilians, properties, trees, buildings electric poles etc. Drone Sky Hook shall not be responsible and assume no liability for any loss, damage or injury.   IMPORTANT NOTE: Do not overload your DJI drone with heavy or bulky payloads that it cannot safely carry.

Question 23

How can I install and operate the Rotating Large Container on my drone?

Accepted Answer

In some situations the Rotating Large Container might interfere with the drone’s VPS sensors. It is recommended to disable the VPS sensors in your DJI App when using the Rotating Large Container.  The lightweight Rotating Large Container has a volume capacity of 3000 cu in (50 liters). It can carry balloons, flowers, confetti, streamers, candies, toys, party favors and much more. Open the snap clip of the swivel [A], connect it to one of the holes [A1] or [A2] located on the Release & Drop device and close the snap clip. Slide the drop ring [B] on the Drop Wheel arm of the Release & Drop device. Insert items-to-be-dropped (payload) into the Rotating Large Container. Do not overload your drone! Place the rotating container on the ground with its lid side up and away from the drone. The lid should be closed. Lay the container’s cords in straight line and flat on the ground to allow for safe takeoff. Verify that the container and its cords are not tangled with objects on the ground. Takeoff slowly and avoid fast maneuvers during your flight. Once your drone is over the desired drop area, activate the Drop Wheel using the Drone Rotation method or by the remote controller C1/C1 buttons. The Rotating Container will flip, releasing its content over the target area for the delight and cheers of your family and friends. Safely return to landing. Land the container on the ground and then land your drone away from the container. Verify that the container and its cords are not tangled with objects on the ground.      We recommend testing your drone’s payload capability as well as gaining flight experience in open areas away from people and objects while flying low for a safe and confidant flight. Drone Sky Hook strongly recommends that you follow all laws and regulations in your area, closely check your surroundings prior to takeoff and keep away from people, properties, trees, buildings electric poles etc. Drone Sky Hook shall not be responsible and assume no liability for any loss, damage or injury. IMPORTANT NOTE: Do not overload your DJI drone with heavy or bulky payloads that it cannot safely carry.

Question 24

What is the 3X Extended Drop Device?

Accepted Answer

This unique device allows you to carry up to 3 items simultaneously and release them over the desired target area. It eliminates the need to attach long cord to each of your dropped-items (Payload) while keeping your dropped-items away from your drone. The 3X Extended Drop Device can carry parachutes, balloons, flowers, confetti, streamers, candies, toys, party favors and much more.

Question 25

How can I install and operate the 3X Extended Drop Device on my drone?

Accepted Answer

In some situations the 3X Extended Drop Device might interfere with the drone’s VPS sensors. It is recommended to disable the VPS sensors in your DJI App when using the 3X Extended Drop Device.  The 3X Extended Drop Device allows you to carry up to 3 items simultaneously and release them over the desired target area. It eliminates the need to attach long cord to each of your dropped-items (payload) while keeping your dropped-items away from your drone. It can carry parachutes, balloons, flowers, confetti, streamers, candies, toys, party favors and much more. Open the snap clip of the swivel [A], connect it to one of the holes [A1] or [A2] located on the Release & Drop device and close the snap clip. Slide the drop ring [B] on the Drop Wheel arm of the Release & Drop device. Hang 3 items-to-be-dropped (payload) on the 3 hooks on the 3X Extended Drop Device. Do not overload your drone! Lay the 3X Extended Drop Device on the ground with its payload facing away from your drone. Lay the device’s cords in straight line and flat on the ground to allow for safe takeoff. Verify that the device, its payload and cords are not tangled with objects on the ground. 3X Extended Drop Device carrying arrangements: When carrying only one item-to-be-dropped (payload) with the 3X Extended Drop Device, hang this payload on the Center Hook of the device. When carrying two items-to-be-dropped (payload) with the 3X Extended Drop Device, hang one of the items on the Left Hook and the other on the Right Hook of the device. When carrying three items-to-be-dropped (payload) with the 3X Extended Drop Device, hang one item on each Hook of the device When carrying more than three items-to-be-dropped (payload) with the 3X Extended Drop Device, hang the items evenly on all three Hooks of the device. Takeoff slowly and avoid fast maneuvers during your flight. Once your drone is over the desired drop area, activate the Drop Wheel using the Drone Rotation method or by the remote controller C1/C1 buttons. The 3X Extended Drop Device will flip, releasing its payload over the target area for the delight and cheers of your family and friends. Safely return to landing. Land the 3X Extended Drop Device on the ground and then land your drone away from the device. Verify that the device and its cords are not tangled with objects on the ground.        We recommend testing your drone’s payload capability as well as gaining flight experience in open areas away from people and objects while flying low for a safe and confidant flight. See the DJI Mavic with the 3X Extended Drop Device in action. Drone Sky Hook strongly recommends that you follow all laws and regulations in your area, closely check your surroundings prior to takeoff and keep away from people, properties, trees, buildings electric poles etc. Drone Sky Hook shall not be responsible and assume no liability for any loss, damage or injury. IMPORTANT NOTE: Do not overload your DJI drone with heavy or bulky payloads that it cannot safely carry.

Question 26

I sometimes hear a slight humming noise from the Drone-Sky-Hook Release & Drop device, is this OK?"

Accepted Answer

Yes. This is a normal operation.   The device utilizes an Automatic Position Verification Process (APVP) to prevent false drop while the Drop Wheel is in ready state.

Question 27

Can I operate the Release & Drop device in areas with high levels of electromagnetism or magnetism?

Accepted Answer

As with DJI recommendations: Minimize interference by avoiding areas with high levels of electromagnetism including base station and radio transmission towers. Avoid magnetic interference from strong magnets, magnetite, parking structures and steel reinforcements underground. Stay away from ferromagnetic material such as cellular phones.

Question 28

Do I need tools or special skills to install the Drone-Sky-Hook Release & Drop devices for DJI Mavic AIR or DJI Mavic PRO series drones?

Accepted Answer

No.   Drone-Sky-Hook Release & Drop devices for Mavic PRO and Drone-Sky-Hook Release & Drop devices for Mavic AIRhave Quick Mounting and Locking System (QMLS) that perfectly fits the DJI Mavic PRO series drones and Mavic AIR drones and firmly locks to the drone without tools.   Connect-And-Fly in seconds! No modification of any kind to the drone is required! No tools needed!

Question 29

Do I need tools or special skills to install the Drone-Sky-Hook Release & Drop devices on the DJI Phantom 4 or DJI Phantom 3 series drones?

Accepted Answer

No.   Drone-Sky-Hook Release & Drop for Phantom 4 and Drone-Sky-Hook Release & Drop for Phantom 3 devices have Quick Mounting and Locking Systems (QMLS) that perfectly fits the DJI Phantom 4 and DJI Phantom 3 series drones and firmly locks to the drone without tools. Zip ties are recommended for extra safety (included with your Drone-Sky-Hook Release & Drop device).   Connect-And-Fly in seconds! No modification of any kind to the drone is required! No tools needed!

Question 30

Can I do the installation of the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Of course.   The installation is simple and straight forward. It should take you seconds to install the device on your DJI drone. All Drone-Sky-Hook products come complete and ready out of the box with simple, easy to follow installation instructions and videos.   Refer to the Product Support page for the relevant installation video for your drone.

Question 31

Do I need to remove the Drone-Sky-Hook Release & Drop device when I pack my DJI Mavic PRO drone in its case?

Accepted Answer

It depends on your case size and shape. The revolutionary innovative design of the Drone-Sky-Hook Release & Drop device for DJI Mavic PRO drones allows for drone folding while the device is installed. Some small cases might not accommodate the drone with the device installed on it. You can remove the Drone-Sky-Hook Release & Drop device in seconds without tools and store it in a side pocket or other available space inside your case.

Question 32

Do I need to remove the Drone-Sky-Hook Release & Drop device when I pack my DJI Phantom 4 or DJI Phantom 3 drone in its case?

Accepted Answer

No.   The Drone-Sky-Hook Release & Drop devices for the DJI Phantom 4 and DJI Phantom 3 series drones allow you to pack your drone with the Drone-Sky-Hook device installed.

Question 33

How long does is takes to fully charge the Drone-Sky-Hook Release & Drop device Battery?

Accepted Answer

It takes 60 to 90 minutes to charge the battery via its built-in fast charger that conditions the battery as required. Charge time is a factor of the initil remaning battery capacity.

Question 34

Do I need a special charger to charge the Drone-Sky-Hook Release & Drop device Battery?

Accepted Answer

No.   The charger is built-in inside the device. Its charging port on the device is a standard Micro USB port (same as the port on most of the Android smartphone devices).   It can be charged from any 5V/1A mobile phone charger or USB jack on computers/Laptops using a standard USB to Micro USB cable (supplied with the device)   IMPORTANT NOTE: Do not use some old USB wall chargers with built-in charging elements that will not charge the Drone-Sky-Hook device or your Android smartphone for that matter.

Question 35

Is there any indication for the remaining battery capacity or battery meter on the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Yes.   The PWR Green indicator LED light on the device blinks to indicate battery capacity.   4 Blinks – pause - 4 Blinks – pause… - Batt capacity: 90 - 100% 3 Blinks – pause - 3 Blinks – pause… - Batt capacity: 75 - 90% 2 Blinks – pause - 2 Blinks – pause… - Batt capacity: 50 - 75% 1 Blink – pause - 1 Blink – pause… - Batt capacity: 25 - 50% OFF- Batt capacity: 0 - 25% (Critical battery level - battery requires charging)   The remaining Battery Capacity indicator light allows you to fly with confidence.

Question 36

Is there any charge indicator when charging the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Yes.   While charging, a Red LED Charge light is lit on the device. It goes OFF when the charging is completed.

Question 37

How often I need to charge my Drone-Sky-Hook Release & Drop device Battery?

Accepted Answer

To maintain the battery in good operating condition it is recommended to fully charge the battery every 3 months while in storage. As with all Lipo (Lithium) batteries, keep the Drone-Sky-Hook Release & Drop device away from water and do not submerge it in water.

Question 38

Do I need to remove the battery from the Drone-Sky-Hook Release & Drop device in order to charge it?

Accepted Answer

No.   The battery and charger are built-In (same as in smartphones)

Question 39

How can I charge the Searchlight batteries?

Accepted Answer

Plug the provided USB cable to the Searchlight batteries box. Connect the other end of this cable to a standard 5V / 1A USB charger (like a mobile phone charger or other 5V / 1A charger. The specified charger output current should be no less than 1A and no more than 2.1A).   Charge the Searchlight batteries overnight (12 hours) for maximum battery capacity. IMPORTANT: Disconnect it from the charger after 12 hours.   Do not charge the batteries when the ambient temperature is below 32 degrees Fahrenheit (0 degrees Celsius) or above 104 degrees Fahrenheit (40 degrees Celsius).

Question 40

Charging the Searchlight batteries during storage

Accepted Answer

Verify that the Searchlight is completely turned OFF and the Red light on its batteries box is OFF. This will prevent continuous battery drain due to the Searchlight’s standby current.   To completely turn OFF the Searchlight and prevent continuous battery drain, verify that the AUX Channel is ON and then turn OFF the Searchlight by pressing its pushbutton multiple times until the Red light on its batteries box turns OFF.   NOTE: The Searchlight draws standby current from its batteries even when the AUX Channel is OFF. Follow this procedure to completely turn OFF the Searchlight and prevent continuous battery drain.   Charge the Searchlight batteries overnight (12 hours) every 4-6 months to maintain maximum battery capacity. IMPORTANT: Disconnect it from the charger after 12 hours.   Do not charge the batteries when the ambient temperature is below 32 degrees Fahrenheit (0 degrees Celsius) or above 104 degrees Fahrenheit (40 degrees Celsius).

Question 41

Do you offer Free Shipping or Expedite Shipping?

Accepted Answer

FREE Standard International Shipping to many countries is offered on orders over USD $60.   Expedite shipping is available at additional cost

Question 42

My country does not appear on the list during checkout, what can I do?"

Accepted Answer

Please contact Drone Sky Hook for further assistant.   Contact Form

Question 43

What is the warranty on the Drone-Sky-Hook Release & Drop device?

Accepted Answer

Drone-Sky-Hook Release & Drop and Drone-Sky-Hook Release & Drop PLUS devices come with 6 months limited warranty.

Question 44

Do you offer quantity discount for the Drone-Sky-Hook Release & Drop devices?

Accepted Answer

Yes.   Please contact our sales department at sales@droneskyhook.com and they will be happy to assist you.

Question 45

My Drone-Sky-Hook device has some imperfections on its surfaces. Is this normal?

Accepted Answer

Some of our products are manufactured with a 3D printer utilizing high-quality ABS materials. The 3D printing process can create small areas of missing or gradient color and minor dents or dings on the surface which are superficial and do not affect the product performance.

Drone Sky Hook Frequently Asked Questions

Drone Release and Drop, Drone Fishing, Payload Delivery device for DJI Mavic PRO, Drone Release and Drop, Drone Fishing, Payload Delivery device for DJI Phantom 4, Drone Release and Drop, Drone Fishing, Payload Delivery device for DJI Phantom 3